Why Adobe Experience Platform isn’t working for enterprise teams
Teams commonly share the following frustrations about AEP and its packaged CDP, which is driving them to rebuild around the data cloud and a composable CDP:
Activation-based pricing and data duplication raise total cost of ownership
Adobe uses traditional activation-based pricing, which is ideal for low-volume needs. However, enterprise teams commonly sync tens of millions of customers daily. Adobe’s CDP charges per user profile, its optimization and orchestration systems charge for activation, and each tool may duplicate capabilities that teams already pay for elsewhere.
A data cloud is the optimal, scalable foundation for data storage and management. Because it has complete, up-to-date profiles — instead of stale or incomplete copies scattered across channel tools — it is the ideal location to build audiences and orchestrate campaigns through composable martech.
Enterprise teams often use a composable CDP as their main data and campaign activation platform. Composable CDPs are built to work directly in the cloud, enabling marketers to segment customers, create audiences, and reconcile profiles directly in the SSOT. This improves overall data quality while replacing the need for Adobe’s CDP.
The modern, composable infrastructure presents a clear cost advantage for enterprises. GrowthLoop’s composable CDP, specifically, charges based on the number of customer records and total number of products, unlike Adobe’s activation-based pricing. Teams can activate records to any channel as often as they need without surprise fees. GrowthLoop also requires no data duplication, which presents inherent cost savings and security benefits.
Data ingestion to AEP consumes data team resources
AEP requires ETL and data must map to an Experience Data Model schema. The strict schema requires engineers to manually map thousands of data fields or create custom APIs for ongoing data ingestion, and the mapping can break if data fields change. These challenges resurface whenever the marketing team selects a new tool for channel activation.
Data clouds, however, typically have an easier, more flexible process. Google BigQuery, for example, automatically detects schema and allows ELT, so teams can load unformatted data and clean it later.