Customer Success

Retail

Send in App Discounts to Lapsed Customers with Intercom

When your customers have lapsed and they come back to your website or app it might be your last chance to engage them. Show lapsed customers some love by providing a discount notification when they sign into your app or website with Intercom.

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Supercharge

Intercom

Flywheel

with your customer data.

How it Works

Goal

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How you do it

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Setup your Data Warehouse as a Source in GrowthLoop
Setup your customers table from Data Warehouse
Activate Intercom as a destination
Create an audience in GrowthLoop
Select customers that made 1+ purchases
Select customers that have not made a purchase in 45 days.
Export to Intercom
Navigate to Intercom to view your customer segment.
Your audience will continue to load to Intercom every day with updates.
Create an Intercom campaign to provide a discount code to lapsed users upon login.

Documentation

How to Guide

See how leading companies use Flywheel for this use case.

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