Keeping agentic AI smart and secure at scale
Underlying all agentic AI are large language models, or LLMs, which are trained on huge datasets from across the internet. The agents access these models for the information and context they need to execute the tasks they specialize in. To guard against hallucination, ensure their accuracy, and improve their performance, GrowthLoop’s AI agents are meticulously trained and continuously evaluated against metrics built specifically for marketing use cases.
The framework supporting each AI agent, provided by the GrowthLoop platform, ensures they understand what comprises a viable audience or feasible cross-channel customer journey, and
that the right data is sent to the right channel to activate it. It also ensures that no personally identifiable information (PII) can be accessed by the agents, which use schema and aggregated metrics rather than actual values to understand the data in your warehouse: the minimum amount of information they need for decisioning.
Architectural advantages of a Compound Marketing Engine
Because GrowthLoop can sit on top of any data warehouse — rather than relying on data transfers from multiple siloed systems in your martech stack — your customer data never leaves the security of your cloud.
We continuously evaluate LLMs, deploying those that enable our AI agents to perform their assigned tasks the best. But GrowthLoop also supports any LLM our customers choose to use, including their own proprietary LLMs. While GrowthLoop’s AI agents are trained on the schema in your database, never the first-person data itself, using proprietary LLMs adds a layer of security by ensuring only your own LLMs access your first-party data.
An added benefit of linking directly to your data warehouse is that the scale and speed at which GrowthLoop can operate are limited only by the capacity of your cloud provider. Many of our customers run millions of transactions on hundreds of millions of records comprising petabytes of data every day. This architecture also accelerates time-to-value: GrowthLoop can be up and running in the time it takes to link it to your enterprise database of your choice — less than a day for many of our customers.
The more an agent knows about your business and your customers, the better decisions it can make, and the more decisions it makes, the smarter it gets. By accessing all your customer data from a cloud-based single source of truth, GrowthLoop’s Compound Marketing Engine AI agents help you build, personalize, and optimize target audiences and customer journeys, keeping the flywheel of marketing spinning continuously for rapidly compounding growth.